Treble

Privacy Policy

Last Updated: May 8, 2025

Treble is a service provided by digifi LLC ("Treble", "we", "us", or "our"). This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you access and use the Treble website (the "Site"), associated web application, and all related products and services (collectively, the "Service").

"You" or "your" refers to the individual whose data is collected and processed in connection with use of the Service.

1. Personal Data We Collect

Data You Provide to Us

We collect personal data that you provide directly through your use of the Service, including:

  • Account Information: When you register for the Service or contact us, we collect your name, email address, and any additional profile information you choose to provide.
  • Authentication Credentials: When you connect your Google or Microsoft account, we collect and store encrypted authentication tokens.
  • Payment Information: If you purchase a subscription, your payment details are processed securely by our payment provider (e.g., Stripe). We do not store full credit card details.
  • Email Content and Metadata: If you authorize access to your email account, we may process subject lines, message bodies, and associated metadata for the purpose of providing AI-powered summarization, task suggestions, and inbox insights. The use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not retain user data obtained through Google Workspace APIs to develop, improve, or train non-personalized AI and/or ML models.
  • Communications: When you engage with support, complete surveys, or otherwise communicate with us, we collect and retain those interactions.

Data Collected Automatically

We and our service providers may automatically collect information about your use of the Service:

  • Device Data: Including browser type, operating system, device type, screen resolution, and language settings.
  • Usage Data: Such as pages viewed, links clicked, time spent, feature usage, and clickstream data.
  • Log Information: Including IP address, access times, and referring URLs.
  • Cookies: We use cookies and similar technologies to improve your experience, analyze usage, and for authentication. See our Cookie Policy for more details.

Data from Third Parties

We may receive additional personal data from third parties, including:

  • OAuth providers (e.g., Google) when you log in via third-party accounts.
  • Publicly available sources such as LinkedIn or similar sites.

2. How We Use Personal Data

We use the personal data we collect to:

  • Provide and maintain the Service
  • Authenticate users and manage accounts
  • Deliver features such as email summarization and task extraction
  • Improve and personalize the user experience
  • Communicate with you regarding updates, billing, support, and promotions
  • Monitor and analyze trends, usage, and activity
  • Detect and prevent fraud, abuse, or security issues
  • Comply with legal obligations and enforce our rights

3. Data Disclosure

We may disclose personal data to:

  • Vendors and Service Providers: Including infrastructure, analytics, support, and AI processing partners that assist in operating the Service.
  • Payment Processors: For billing and payment processing.
  • Legal Authorities: If required by law, regulation, subpoena, or to protect the rights, property, or safety of Treble or others.
  • Business Transfers: If the Company undergoes a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

4. Privacy Choices and Rights

You may have certain rights under applicable laws, including:

  • Access to the personal data we hold about you
  • Correction of inaccurate or outdated data
  • Deletion of your personal data, subject to legal exceptions
  • Opting out of marketing emails via unsubscribe links or by contacting us
  • Managing cookie preferences via your browser or our cookie settings interface

To exercise your rights or request more information, contact us at [email protected].

5. Cookies and Analytics

We use cookies, pixels, and similar tracking technologies to:

  • Keep you logged in and enable secure access
  • Understand user behavior and improve functionality
  • Serve relevant messages and reduce friction

You can manage cookie preferences through your browser or third-party opt-out tools. For more, see our Cookie Policy.

6. Data Retention

We retain your data only as long as necessary for the purposes described in this Privacy Policy, including to comply with legal, accounting, or reporting obligations.

7. Children's Privacy

The Service is not intended for children under 13 (or under 16 where applicable). We do not knowingly collect personal data from children. If we become aware that a child has submitted personal data, we will take steps to delete the information.

8. International Transfers

If you are located outside the United States, please note that your personal data will be processed and stored in the U.S. or other jurisdictions that may not have the same data protection laws as your country. We will use appropriate safeguards where required by applicable law.

9. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your data. However, no system can be guaranteed fully secure. You are responsible for maintaining the security of your login credentials.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through the Service. The updated version will be effective as of the date posted at the top of this policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Email: [email protected]